Last Updated: September 2025

1. Introduction

This Privacy Statement explains how Workplace Gambia ("we," "us," or "our") collects, uses, processes, and protects your personal data when you visit our website workplacegambia.com or use our services. This statement is designed to comply with The Gambia Data Protection Act 2021 and our commitment to protecting your privacy rights.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including The Gambia Data Protection Act 2021 and the African Union Convention on Cyber Security and Personal Data Protection (Malabo Convention).

2. Data Controller Information

Data Controller: Ian Taylor
Address: Brusubi Phase 2, Kombo North District, West Coast Region, The Gambia
Contact Email: ian@bearkoded.com

3. Legal Basis for Processing

We process your personal data based on the following legal grounds as recognized under the Data Protection Act 2021:

• Consent: Where you have given explicit consent for specific processing activities
• Contractual Necessity: To perform our contractual obligations to you
• Legal Compliance: To comply with legal obligations under Gambian law
• Legitimate Interests: For our legitimate business interests, provided they do not override your fundamental rights

4. Types of Personal Data We Collect

We may collect and process the following categories of personal data:

4.1 Information You Provide Directly

• Name and contact information (email, phone, address)
• Account registration details
• Payment and billing information
• Communication preferences
• Any information you provide through contact forms or customer service

4.2 Information Collected Automatically

• IP address and device identifiers
• Browser type and version
• Operating system information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Location data (where permitted)

5. How We Use Your Personal Data

We use your personal data for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• Communication: To respond to enquiries and provide customer support
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, security threats, and unauthorised access
• Marketing: To send promotional materials (with your consent)
• Analytics: To understand website usage and improve user experience

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. By using our website, you acknowledge our use of cookies as described in our Cookie Policy.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand website usage patterns
• Marketing Cookies: For targeted advertising (with consent)
• Preference Cookies: To remember your settings and preferences

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

7. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset transfers
• Consent: When you have provided explicit consent for sharing

We do not sell your personal data to third parties for commercial purposes.

8. Cross-Border Data Transfers

In accordance with the Data Protection Act 2021, any transfer of your personal data outside The Gambia will only occur to countries that provide adequate data protection standards or where appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Your explicit consent
• Other appropriate safeguards as permitted by law

9. Your Rights Under the Data Protection Act 2021

You have the following rights regarding your personal data:

9.1 Right of Access

You may request information about the personal data we hold about you.

9.2 Right to Correction

You may request correction of inaccurate or incomplete personal data.

9.3 Right to Deletion (Right to be Forgotten)

You may request deletion of your personal data in certain circumstances.

9.4 Right to Object

You may object to certain types of processing, including direct marketing.

9.5 Right to Data Portability

You may request to receive your personal data in a portable format.

9.6 Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

9.7 Right to Lodge a Complaint

You may lodge a complaint with the Data Protection Commission of The Gambia.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Account Data: While your account remains active and for 1 year after closure
• Transaction Data: For 1 year for accounting and legal compliance purposes
• Marketing Data: Until you withdraw consent or object to processing
• Website Analytics: In aggregated form for 2 years

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access, use, or disclosure
• Accidental loss, destruction, or damage
• Unlawful processing

Our security measures include encryption, access controls, regular security assessments, and staff training.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Updates to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated statement on our website
• Sending email notifications (where we have your consent)
• Other appropriate communication methods

15. Contact Information

If you have questions about this Privacy Statement or wish to exercise your rights, please contact us:

Privacy Contact: Ian Taylor
Address: c/o Brusubi Phase 2, Kombo North District, West Coast Region, The Gambia
Contact Email: ian@bearkoded.com

Data Protection Commission of The Gambia:

PO Box 3299, Serrekunda, The Gambia

16. Governing Law

This Privacy Statement is governed by the laws of The Republic of The Gambia, including the Data Protection Act 2021.

Acknowledgment: By using our website and services, you acknowledge that you have read and understood this Privacy Statement and agree to the processing of your personal data as described herein.

Accessibility Compliance Status

We aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us make our website accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

Technologies Utilised

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, so that blind users visiting with screen-readers may read, comprehend, and enjoy the website’s functions. We use several technologies to make our website accessible, including:

ARIA attributes (Accessible Rich Internet Applications): These attributes provide additional information to screen readers, which are essential for users who are blind or have low vision.

Keyboard navigation optimisations: The website can be operated by keyboard, which is important for users with motor impairments.

Assistive Technology And Browser Compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Feedback and Complaints

Despite our efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we aim to be continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. If you have any concerns about the accessibility of our website, please contact us